Career Accelerator: IT Support Role

2 days ago

Ipswich, South Dakota, Australia beBeeIT Full time $60,000 - $80,000
Job Opportunity

We are seeking a highly skilled and motivated IT Support Officer to join our team. This is an exciting opportunity for a recent graduate or those looking to transition into a career in IT.

The successful candidate will be responsible for providing first-line technical support to internal staff, assisting with the maintenance of IT systems, and contributing to innovative operations and ongoing improvements.

Key Responsibilities:

  • Provide timely and effective technical support via phone, email, remote tools, and occasional on-site visits.
  • Support staff onboarding and offboarding by setting up accounts, devices, and access, and maintaining accurate records of IT assets.
  • Perform routine IT system checks to ensure security, compliance, and smooth operation across the organisation.
  • Monitor and manage IT consumables, assist with procurement and inventory management, and maintain internal IT documentation.
  • Assist with updates and maintenance of workstations and mobile devices, with exposure to systems like Microsoft 365, Active Directory, and virtualization platforms.
  • Participate in IT-related projects, including hardware deployments, system upgrades, and new site rollouts, under supervision from senior IT staff.

Requirements:

  • A Degree in Information Technology or relevant certifications.
  • Exposure to computing and information technology concepts, including hardware, software, and business systems.
  • Understanding of Windows operating systems.
  • Familiarity with Microsoft 365 applications.
  • Strong problem-solving and communication skills.
  • Ability to learn and adapt to new technologies.
  • High level of task orientation and attention to detail.

Benefits:

  • Competitive remuneration package.
  • Opportunity for personal and professional development.
  • Beautiful offices and state-of-the-art facilities.
  • Monthly business morning teas.
  • Corporate Health Fund.

Diversity and Inclusion:

We value diversity and inclusion in our workplace and welcome candidates from all backgrounds. We believe that everyone has something unique to offer and we strive to create an environment where everyone can thrive.

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