Credit Control Specialist
1 month ago
Role Overview
We are seeking a skilled Credit Control Specialist to join our team at Flexhive. As a key member of our accounting support team, you will be responsible for managing the aged debt book across all regions, maintaining aged debt at appropriate levels, and actively reducing the default rate.
Key Responsibilities
- Manage the aged debt book across all regions
- Maintain aged debt at appropriate levels
- Actively reduce the default rate
- Contact customers by telephone and email to chase payments for invoices
- Liaise with customers and third-party finance providers to provide excellent service
- Monitor customer accounts and ensure timely reconciliation
- Handle cash allocation and daily payment runs
- Address internal and external queries
- Perform ad-hoc duties as required
About You
- Proven experience in credit control or a similar role
- Excellent written and verbal communication skills
- Confident in speaking on the phone and engaging with customers
- Strong mathematical and computer skills
- High attention to detail and organisational skills
- Positive can-do attitude with a desire to learn and develop
What We Offer
We are an innovative and award-winning eLearning provider, and we are looking for someone who is eager to contribute to our success. If you have a passion for delivering exceptional customer service and a strong background in credit control, we want to hear from you.
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