Retail Team Lead

2 months ago

Everton Park, Queensland, Australia Seed Heritage Full time
About the Role:

We are seeking a highly skilled Retail Team Lead to join our Seed Heritage team at Myer Mt Gravatt women's store. As a Concession Supervisor, you will have the opportunity to lead a passionate team by driving engagement and building a high-performing team culture. You will be responsible for delivering an elevated customer experience by demonstrating a sophisticated approach to sales, product knowledge, and building long-lasting relationships.

Key Responsibilities:
  • Drive a customer-focused culture, creating a memorable and seamless experience with every interaction.
  • Empower the team through ongoing training, mentoring, and collaboration.
  • Work with leadership to build an effective and profitable concession pad.
  • Motivate the team to meet sales targets and business key performance indicators.
  • Drive operational excellence, manage rosters, and prepare back-of-house administration.
Requirements:
  • Experience in a similar role, supervising teams of up to 5 staff.
  • An independently motivated leader with the ability to work autonomously.
  • A supportive leader, with the ability to motivate and mentor a team to achieve success.
  • Demonstrated commercial acumen with an ability to assist driving sales, wage targets, and shrinkage KPIs and in line with budgets.
  • An eye for detail, with a passion for styling and Visual Merchandising.
  • Exposure to large stock volumes and stock management.
  • A genuine desire to be part of Seed Heritage and alignment with our values.
About Seed Heritage:

At Seed Heritage, we elevate the everyday. Our collections centre on beautiful design and a modern, Australian point of view. We focus on quality and a timeless appeal, making our pieces to see you through the seasons and to last for years. We'd love for you to join our team and be a part of our journey.

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