Operational Team Lead

3 weeks ago

Brisbane, Queensland, Australia Qube Full time

About Qube Ports

Qube Ports is a leading provider of port solutions and logistics services in Australia, New Zealand, and South East Asia. We offer bulk and general handling facilities in over 40 ports, making us a trusted partner for our customers.

About the Role

The Shift Manager is responsible for leading and managing operational teams to achieve productivity, safety, and customer performance standards. This role requires strong leadership and communication skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities

  • Ensure effective communication of standards, expectations, and procedures to the operational team.
  • Select and direct the use of appropriate equipment in a safe and productive manner.
  • Direct and manage the performance of the operations team to ensure a safe and efficient operation.
  • Liaise with Agents and Vessels' Chief Officer to coordinate tasks consistent with discharge and load plans.
  • Complete and process all required documents, including damage, discharge, and load plans.
  • Communicate and liaise with vessel Chief Officers and client representatives to ensure performance objectives are achieved.
  • Monitor and ensure compliance with employment terms, OH&S, and Environmental legislation, and take necessary corrective action.
  • Resolve queries and issues raised by the workforce relating to policy and practice, and elevate issues to the Operations Manager when necessary.
  • Identify and submit hazard and near miss reports, conduct safety observations, and recommend corrective action to the Operations Manager.

Qualifications and Experience

  • Supervisory experience in the stevedoring or similar industry.
  • Experience in high-risk operating environments.
  • Understanding of operational capabilities of machinery and lifting gear.
  • Experience in regulated workplace environments.
  • Appropriate licenses, such as forklift, rigger, crane.
  • Computer skills, including Excel, Word, and Outlook.

Why Qube?

At Qube, we recognize that our people are our most important asset and are the engine that drives our organization. We believe in attracting the right people and rewarding performance is vital for success.

Benefits

  • Up to 50% off gyms, studios, active wear, healthy meals, supplements, recovery, and more through the Qube Fit program.
  • Discounted health insurance.
  • Special paid leave to participate in volunteering activities.
  • Unlimited access to the employee assistance program delivered through Telus Health.
  • Generous paid parental leave.
  • Access to the Qube wellbeing program.

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