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Customer Service Representative

2 months ago

Canberra, ACT, Australia Bunnings Full time

About Bunnings

Bunnings is a leading retailer of home improvement and lifestyle products in Australia and New Zealand, catering to consumer and commercial customers through a network of stores, trade centres, and online platforms.

Our Team

We're a passionate and diverse team committed to providing exceptional customer experiences and making a positive impact on our communities.

The Role

We're seeking a Customer Service Representative to join our team, providing a friendly and helpful service to customers, ensuring every experience counts. As a key member of our team, you'll be responsible for:

  • Providing expert advice on a wide range of products and services
  • Assisting customers with their DIY projects and providing solutions to meet their needs
  • Working collaboratively with colleagues to achieve sales targets and provide exceptional customer service
  • Maintaining a clean and tidy store environment, ensuring stock is accurately managed and displayed
  • Participating in ongoing training and development to enhance product knowledge and skills

What We Offer

We're committed to providing a supportive and inclusive work environment, offering:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and dynamic team environment
  • Flexible working hours and opportunities for career growth
  • Discounts on products and services, as well as access to corporate partners

Requirements

To be successful in this role, you'll need:

  • A genuine passion for customer service and a desire to make a positive impact
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic knowledge of home improvement products and services (training provided)
  • Availability to work flexible hours, including evenings, weekends, and public holidays

How to Apply

If you're a motivated and customer-focused individual looking for a rewarding career opportunity, please submit your application, including your resume and a cover letter outlining your experience and qualifications.