Night Guest Service Ambassador

2 days ago

NewcastleMaitland, Australia beBeeHospitality Full time $42,960 - $66,592
Job Title

Provide Exceptional Guest Services as a Hospitality Professional.

  • About the Role:
  • This is an exciting opportunity to join our team as a Night Guest Service Agent, where you will be responsible for delivering exceptional customer service to guests upon arrival and throughout their stay.
Key Responsibilities:
  • Guest Arrival and Check-in:
  • Communication:
  • Reservation Management:
  • Guest Support:
Responsibilities in Detail:
  • Ensure a smooth and efficient check-in process by providing a warm and welcoming reception to guests.
  • Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels.
  • Oversee the accurate processing of guest reservations, updates, and special requests.
  • Act as a primary point of contact for guests, offering prompt assistance, resolving issues, and providing personalized recommendations to enhance their experience.
Requirements and Qualifications:
  • Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
  • Exceptional ability to articulate information clearly and effectively across various mediums.
  • Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution.
  • Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Why Join Us?

  • Opportunity to develop your skills in a fast-paced and dynamic environment.
  • Chance to make a real difference in the lives of our guests.
  • Competitive salary and benefits package.

  • Bar Service Ambassador

    16 hours ago

    Newcastle-Maitland, Australia beBeeHospitality Full time $45,000 - $65,000

    Job OverviewThis role is for a customer-focused individual who will be working in our Bar and Gaming operations. The team provides quality service to our members and guests in both indoor areas and outdoor spaces.Key Responsibilities:Deliver friendly customer servicePrepare and serve beveragesOperate Tab and Keno terminalsClean the work station and...

  • Customer Experience Ambassador

    11 hours ago

    Newcastle-Maitland, Australia beBeeCustomerService Full time $32,808 - $72,780

    Job Title: Customer Experience AmbassadorThis is an exciting opportunity to join our team as a Customer Experience Ambassador. As a key member of the store team, you will be instrumental in delivering exceptional customer service and creating a welcoming environment for our clients.About the Role:Provide outstanding customer experience by actively listening...

  • Gaming Service Ambassador

    3 days ago

    Newcastle-Maitland, Australia beBeeCustomer Full time $45,000 - $65,000

    Are you a passionate and customer-focused individual looking for a dynamic role where you can deliver high-quality service to members and guests?The Gaming Attendant role is an exciting opportunity to join our Bar and Gaming team, providing quality service in both indoor areas and outdoor spaces.ResponsibilitiesProvide exceptional customer service, ensuring...

  • Service Ambassador

    2 days ago

    Newcastle-Maitland, Australia beBeeAmbassador Full time $50,000 - $75,000

    Customer Service AmbassadorWe are seeking a highly skilled professional to provide exceptional customer service and ensure the quality and safety of our food.ResponsibilitiesDeliver Consistent Customer ExperienceEnsure Food Quality and Safety StandardsRequirementsPassion for Food and Restaurant OperationsPositive AttitudeFull training will be provided for...

  • Ambassador of Exceptional Guest Experience

    11 hours ago

    Newcastle-Maitland, Australia beBeeExcellence Full time $44,000 - $61,000

    Imagine yourself as the driving force behind a welcoming atmosphere for our guests. As a key player in creating memorable experiences, you will play a vital role in shaping the success of our establishment.Key Responsibilities:Engage with guests to create lasting impressions and forge meaningful connections.

  • Guest Services Professional

    7 days ago

    Newcastle-Maitland, Australia beBeeHospitality Full time $46,728 - $57,860

    Seeking a Front Desk Officer to deliver exceptional guest experiences and exceed their expectations. This role requires attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.About the PositionThis position involves anticipating and meeting the needs and desires of hotel guests, ensuring that...

  • Guest Service Agent

    2 weeks ago

    Newcastle-Maitland, Australia Minor International Full time

    Company DescriptionMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Beauty Ambassador

    2 days ago

    Newcastle-Maitland, Australia beBeeAmbassador Full time $45,000 - $65,000

    Seeking a highly skilled Beauty Ambassador to provide exceptional customer service and drive sales growth by delivering personalized beauty experiences that exceed our customers' expectations. Job Description: As a key member of the store team, you will be responsible for creating a welcoming environment that inspires and empowers our customers to...

  • Gaming Ambassador

    2 days ago

    Newcastle-Maitland, Australia beBeeCustomerExperience Full time $44,000 - $64,000

    Customer Experience Representative\helpers:">Provide exceptional customer service to meet the needs of our members and guestsMaintain a clean and organized workspace, adhering to high standards of hygiene and safetyOperate gaming machines, maintaining their functionality and ensuring fair playDeliver drinks to machines and customers, promoting responsible...

  • Night Auditor

    2 weeks ago

    Newcastle, Australia Hospoworld Resourcing Full time

    Join a global hotel group - opportunity for professional development - Overnight hours on offer - full time position - Brand new premium hotel in popular Newcastle location My client is part of a global hotel group and looking for a skilled Night Auditor to join their team, providing excellent service to guests and assisting the team with admin support...