Apparel Team Lead
3 weeks ago
WHO WE ARE
As one of the world's leading sports fashion retailers, JD Group is known for its exceptional customer service and style. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.
Our team is passionate about creating an amazing service experience and culture for our customers. We're looking for a skilled and motivated individual to join our team as a supervisor.
THE ROLE
As a supervisor, you will drive sales and KPI's, coach and develop your team, and upkeep the visual standards. Your department will be replenished at all times, and you will be responsible for:
- Driving KPI's through daily and hourly updates to the team
- Assisting the management team to deliver maximum floor productivity through effective supervision of team zoning
- Assisting the in-store Visual Merchandiser to complete weekly visual direction
- Assisting the management team with induction training for new team members
- Adhering to expectations set by management to achieve department priorities
- Supervising the department team to drive a world-class shopping experience for JD Sports customers
- Leading by example and ensuring supervisor presence on the sales floor to coach and motivate
- Supervising department replenishment
- Supervising floor coverage to minimize the risk of external theft
WHAT WE'RE LOOKING FOR
We're looking for a candidate with a minimum of 2 years' experience within retail or a similar industry. You should be passionate about creating an amazing service experience and culture for our customers. You should also have a proven track record in driving and exceeding set KPI's and communicating well with all stakeholders.
WHAT'S IN IT FOR YOU?
We offer a range of benefits, including one month's paid parental leave, a referral bonus scheme, training and development opportunities, and access to our Employee Assistance Program and Mental Health champions.
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