Customer Service Opportunity

1 week ago

Sydney, New South Wales, Australia beBeeSpecialist Full time $60,000 - $90,000
Customer Service Specialist Role

We are seeking an experienced customer service specialist to join our team. This is a customer-facing role that requires excellent communication skills and the ability to multitask.

  • Provide exceptional customer service to ensure timely interactions and proactively support dealers to meet their sales goals.
  • Deliver prompt first responses and effectively qualify leads, ensuring timely allocation to Drive dealer partners and managing follow-up surveys.
  • Ensure data accuracy in all customer interactions and prepare timely dealer performance reports.

Key Requirements:

  • 1-2 years of customer service/success experience, ideally in digital advertising, e-commerce, or automotive.
  • Strong communication skills with a customer-first approach.
  • Proficiency in CRM platforms like Salesforce.

Benefits of the Role:

  • Excellent opportunity to work with a well-established company.
  • Collaborative and dynamic work environment.
  • Opportunity for career growth and development.

Responsibilities:

  • Handle inbound patient calls regarding pre-admission queries and concerns.
  • Guide patients through preparation requirements and documentation.
  • Maintain accurate patient records in our healthcare system.

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