Concession Retail Leader

2 weeks ago

Melbourne, Victoria, Australia beBeeCareer Full time $90,000 - $130,000

Job Description

We are seeking a highly skilled and motivated individual to join our team as a Concession Manager. This is an exciting opportunity to be part of a dynamic and growing retail network, where you will play a key role in driving sales growth and delivering exceptional customer experiences.

As a Concession Manager, you will be responsible for leading a high-performing team, identifying key insights from data and reports, and making informed decisions that drive business results. You will also be expected to coach and develop your team members, providing regular feedback and guidance to help them understand our products and deliver an exceptional store experience.

In this role, you will also be responsible for maintaining a safe and healthy work environment, actively promoting wellbeing and safety across the store. Additionally, you will build and maintain strong relationships with customers, suppliers, and partners, demonstrating a passion for fashion and a commitment to excellence.

Key Responsibilities
  • Lead a high-performing team to deliver store operations excellence through effective stock management and loss prevention activities.
  • Attract, engage, and retain talent, building team capability and strong succession planning for the success of the store and the Group.
  • Coach and provide regular feedback to your team on understanding our products and how to be customer-led for the purpose of delivering an exceptional store experience.
  • Use available data and reports to identify key insights and make informed decisions for the business and the customer.
Requirements
  • A genuine desire to be part of a dynamic and growing retail network.
  • Demonstrates a passion for fashion with a professional personal presentation.
  • Strong leadership skills in delivering an exceptional customer and team experience.
  • Ability to manage budgets, interpreting financial reports and generating efficient rosters.
  • Experience managing the performance, productivity, training, and development of a team.
  • Ability to build and maintain customer relationships by delivering exceptional customer service.
Benefits
  • A competitive remuneration package and quarterly incentives available.
  • Seasonal product allowances and generous discounts for you and your immediate family on all products.
  • Excellent career progression opportunities across the Group within all of its iconic brands.

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