Reservations Coordinator

4 weeks ago


Adelaide, South Australia SOFITEL Full time

Job Summary:

We are seeking a highly skilled and customer-focused Reservations Agent to join our team at Sofitel Adelaide. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Guest Service: Greet and welcome guests, respond to their inquiries, and provide assistance with their stay.
  • Reservation Management: Process and manage guest reservations, including room assignments, cancellations, and modifications.
  • Communication: Maintain effective communication with guests, colleagues, and management to ensure seamless service delivery.
  • Problem-Solving: Anticipate and resolve guest complaints and issues in a professional and courteous manner.
  • Teamwork: Collaborate with other departments to ensure guest satisfaction and meet hotel standards.

Requirements:

  • Guest Service Experience: Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with guests and colleagues.
  • Technical Skills: Proficiency in property management systems, such as Opera, and ability to learn new systems quickly.
  • Problem-Solving Skills: Ability to think critically and resolve guest complaints and issues in a professional manner.
  • Teamwork: Strong teamwork and collaboration skills, with the ability to work effectively in a fast-paced environment.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and development within the hotel.
  • Collaborative Team Environment: A collaborative and supportive team environment.
  • Professional Development: Opportunities for professional development and training.


  • Adelaide, South Australia IBIS Full time

    What We're Looking ForWe're seeking an experienced and confident Hotel Front Office or Reservations professional to join our team as a Reservations Groups Coordinator. As a key member of our reservations team, you will be responsible for supporting the end-to-end process of conference, events, and groups, ensuring that guests receive the best possible...


  • Adelaide, South Australia SOFITEL Full time

    Job Title: Reservations AgentWe are seeking a highly skilled and customer-focused Reservations Agent to join our team at Sofitel Adelaide.About the Role:As a Reservations Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Manage incoming...


  • Adelaide, South Australia SOFITEL Full time

    Job Title: Reservations AgentWe are seeking a highly skilled and customer-focused Reservations Agent to join our team at Sofitel Adelaide.About the Role:As a Reservations Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Manage incoming...


  • Adelaide, South Australia SOFITEL Full time

    Job Title: Reservations AgentWe are seeking a highly skilled and customer-focused Reservations Agent to join our team at Sofitel Adelaide.About the Role:As a Reservations Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring that their stay with us is memorable and enjoyable.Key Responsibilities:Manage...


  • Adelaide, South Australia SOFITEL Full time

    Job Title: Reservations AgentWe are seeking a highly skilled and customer-focused Reservations Agent to join our team at Sofitel Adelaide.About the Role:As a Reservations Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Manage incoming...


  • Adelaide, South Australia SOFITEL Full time

    Job Title: Reservations AgentWe are seeking a highly skilled and customer-focused Reservations Agent to join our team at Sofitel Adelaide.About the Role:As a Reservations Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Manage incoming...


  • Adelaide, South Australia SOFITEL Full time

    Job Title: Reservations AgentWe are seeking a highly skilled and customer-focused Reservations Agent to join our team at Sofitel Adelaide.About the Role:As a Reservations Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Manage incoming...


  • Adelaide, South Australia SOFITEL Full time

    {"h1": "Reservations Agent Job Description", "p": "At Sofitel Adelaide, we are "relentlessly guest obsessed" in everything we do. As a Reservations Agent, you will be the beginning of an exceptional guest experience, making our guests feel welcome from the first point of contact and reflecting the exceptional experience that continues once they arrive.",...


  • Adelaide, South Australia SOFITEL Full time

    Job Summary:We are seeking a highly skilled and customer-focused Reservations Agent to join our team at Sofitel Adelaide. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Manage Guest Interactions: Greet and welcome...


  • Adelaide, South Australia SOFITEL Full time

    Job Summary:We are seeking a highly skilled and customer-focused Reservations Agent to join our team at Sofitel Adelaide. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Manage Guest Interactions: Provide warm and...


  • Adelaide, South Australia SOFITEL Full time

    Unlock Your Potential as a Reservations AgentSofitel Adelaide is seeking a highly skilled and guest-focused Reservations Agent to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional service to our discerning clientele, ensuring their stay with us is nothing short of unforgettable.Key...


  • Adelaide, South Australia SOFITEL Full time

    Reservations Agent Job DescriptionWe are seeking a highly skilled and guest-focused Reservations Agent to join our team at Sofitel Adelaide. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Manage incoming calls and emails, providing...


  • Adelaide, South Australia SOFITEL Full time

    Job DescriptionWe are seeking a highly skilled and experienced Reservations Agent to join our team at Sofitel Adelaide.Key Responsibilities:Manage inbound calls and emails, providing accurate and in-depth assistance to guests.Process reservation requests, changes, and cancellations received by phone or email.Convert phone enquiries into confirmed bookings...


  • Adelaide, South Australia SOFITEL Full time

    Key Responsibilities:You will be the first point of contact for our guests, providing exceptional service and ensuring their stay with us is memorable.Key Accountabilities:Manage inbound calls and emails, providing accurate and in-depth assistance to our guests.Process reservation requests, changes and cancellations, ensuring seamless communication with our...


  • Adelaide, South Australia SOFITEL Full time

    Guest Service RepresentativeAt Sofitel Adelaide, we are seeking a skilled Guest Service Representative to provide exceptional guest experiences from initial contact to arrival. As the first point of contact for our discerning clientele, you will set the tone for an unforgettable stay.Key Responsibilities:Manage inbound calls and emails, providing accurate...


  • Adelaide, South Australia Adelaide Oval Full time

    Groups Coordinator Opportunity at Oval HotelOval Hotel, a unique and historic hotel in Adelaide, is seeking an experienced Groups Coordinator to join our team. As a Groups Coordinator, you will be responsible for providing exceptional service to our corporate guests and partners, ensuring that their experiences at Oval Hotel exceed their expectations.Key...


  • Adelaide, South Australia The Royal Zoological Society of SA Inc Full time

    **About the Role**We are seeking a highly skilled Tourism Coordinator to join our team at The Royal Zoological Society of SA Inc. As a key member of our tourism team, you will play a vital role in the development and implementation of our tourism strategies.**Key Responsibilities**Support the Tourism Manager in the development and implementation of tourism...


  • Adelaide, South Australia The Royal Zoological Society of SA Inc Full time

    Zoos SA is a leading conservation charity dedicated to connecting people with nature and saving species from extinction. We operate two iconic destinations: Adelaide Zoo and Monarto Safari Park. Our organisation offers conservation education, supports and conducts conservation, breeding, and research programs, both in-situ and ex-situ.**About the Role**We...


  • Adelaide, South Australia The Royal Zoological Society of SA Inc Full time

    About the Role:We are seeking a highly skilled Tourism Operations Coordinator to join our team at The Royal Zoological Society of SA Inc. As a key member of our tourism team, you will be responsible for coordinating and executing our tourism activities, ensuring seamless delivery of our services to visitors.Key Responsibilities:Support the Tourism Manager in...

  • Event Coordinator

    2 months ago


    Adelaide, South Australia Royal Flying Doctor Service SA NT Full time

    About this OpportunityIn collaboration with the Philanthropy and Engagement team, as the Event Coordinator, you will be responsible for managing and developing RFDS SA/NT internal and external event opportunities and activities in South Australia and the Northern Territory.Reporting to the Fundraising Manager, as the Event Coordinator, you will create,...