Automotive Workshop Manager
4 days ago
We are seeking a highly organized and experienced Automotive Workshop Controller to lead a team of Technicians and apprentices in a fast-paced dealership environment.
The successful applicant will be responsible for delivering quality workmanship, ensuring productivity and efficiency, and providing exceptional customer service. They will also assist the Service Manager in day-to-day operations and liaise with the Service front-line staff.
To be considered for this role, you must have:
- Experience as an Automotive Workshop Controller or Foreman.
- Strong ability to produce high-quality work in a fast-paced environment.
- Positive calm demeanor, punctuality, and strong work ethic.
- Ability to monitor and schedule service and repair times.
- Experience in workshop loading, productivity, and efficiency.
- Strong leadership qualities to a team of long-term technicians.
- Ability to develop the technical team to achieve high quality and customer satisfaction.
- Ability to follow set processes to complete work under warranty.
You must have:
- Excellent communication skills, both oral and written.
- Must be a Qualified Technician.
- Ability to review processes to improve quality of workmanship.
- Support a high-performance culture and team development.
- Advanced diagnostics.
- Ability to assign repair orders to the best-suited technician.
- Ability to consider the best solution for the customer experience.
- Take direction from the Fixed Operations Manager and work in a team environment.
- Ensure the smooth operation of the service workshop.
- Commitment to customer satisfaction.
- Organized with great time management skills.
- Monitoring Technician Quality Control.
- Unrestricted current driver's license is essential.
- Good computer skills.
What's in it for YOU:
- Attractive remuneration package, including commission, base salary, and benefits.
- Career growth opportunities.
- 5-day working week.
- Factory training and development opportunities.
- A clean, safe, and well-equipped workshop.
- A friendly and high-performance working environment.
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