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Automotive Workshop Manager
2 months ago
Job Title: Automotive Workshop Manager
Job Summary:
We are seeking a highly experienced and organized Automotive Workshop Manager to lead our team of technicians and apprentices in delivering exceptional service to our valued clients. As a key member of our service team, you will be responsible for ensuring the smooth operation of our workshop, maintaining high productivity and efficiency, and providing outstanding customer service.
Key Responsibilities:
- Leadership and Team Management: Lead and manage a team of technicians and apprentices, providing guidance, support, and development opportunities to ensure they reach their full potential.
- Workshop Operations: Oversee the day-to-day operations of the workshop, ensuring that all tasks are completed efficiently and effectively, and that high-quality workmanship is maintained.
- Customer Service: Provide exceptional customer service, ensuring that all clients are satisfied with the service they receive, and that their needs are met in a timely and professional manner.
- Process Improvement: Collaborate with the Service Manager to identify areas for improvement and implement changes to increase productivity, efficiency, and customer satisfaction.
- Technical Expertise: Possess advanced diagnostic skills and be able to troubleshoot complex technical issues, ensuring that all repairs are completed to the highest standard.
- Communication: Develop and maintain effective communication with the Service Manager, technicians, and clients, ensuring that all parties are informed and up-to-date on workshop operations and customer needs.
Requirements:
- Qualifications: Must be a qualified technician with extensive experience in a similar role.
- Skills: Excellent communication and leadership skills, advanced diagnostic skills, and the ability to work effectively in a fast-paced environment.
- Experience: Proven experience in a workshop management role, with a strong track record of delivering high-quality service and improving productivity and efficiency.
What We Offer:
- Competitive Salary: A competitive salary package, including a base salary and commission.
- Benefits: A range of benefits, including staff discounts on vehicles, finance, service, and parts.
- Career Growth: Opportunities for career growth and development, including factory training and development programs.
- Work-Life Balance: A 5-day working week, Monday to Friday, with a focus on work-life balance.
