Cheese Service Professional

6 days ago

Perth, Western Australia beBeeCustomerService Full time $50,000 - $60,000

Job Overview

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The Calendar Cheese Company is seeking a skilled Cheese Service Professional to join our team on a part-time basis. This role involves providing exceptional customer service, ensuring timely and accurate order processing, and promoting sales growth through product knowledge and cross-selling opportunities.

About the Role

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This position encompasses various tasks, including:

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  • Attending to customer inquiries, requests, and complaints in a professional and courteous manner.">
  • Taking and processing orders accurately and efficiently.">
  • Maintaining customer administration records and updating information as needed.">
  • Collaborating with other teams to achieve sales targets and improve customer satisfaction.">
  • Performing general office duties, such as answering phone calls and responding to emails.">
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Skills and Qualifications

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To excel in this role, you will require:

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  • Excellent communication and interpersonal skills.">
  • Strong organizational and time management capabilities, with a focus on multitasking and prioritizing tasks.">
  • Intermediate to advanced Microsoft Office skills, including Word, Excel, PowerPoint, and Outlook.">
  • A positive attitude, proactive approach, and ability to work autonomously while meeting deadlines.">
  • Strong problem-solving skills and attention to detail.">
  • Ability to adapt to changing demands and maintain a 'can-do' attitude.">
  • Knowledge of the gourmet food sector and passion for food products.">
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Benefits

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We offer a range of benefits, including:

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  • Competitive remuneration package.">
  • Employee discounts on our products.">
  • Ongoing training and professional development opportunities.">
  • Employee Assistance Program (EAP) support.">
  • A supportive and collaborative work environment.">
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Requirements

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To be successful in this role, you must possess:

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  • Minimum 1-2 years of experience in a customer-facing role, preferably in the hospitality or retail industry.">
  • Strong analytical and problem-solving skills.">
  • Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously.">
  • Proficiency in Microsoft Office applications.">
  • Excellent communication and interpersonal skills.">
  • A valid driver's license and reliable transportation.">
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