Retail Store Manager
3 weeks ago
Role Overview
We are seeking a skilled and motivated Retail Store Manager to lead our Travelex team. As the face of Travelex, you will be responsible for promoting our travel money products and running a profitable store in line with our standards.
About Us
Travelex is the world's largest foreign exchange company, with over 1,100 stores globally. We pride ourselves on providing excellent customer service and play a vital part in our customers' travel journeys.
Your Responsibilities
- Grow sales and profitability of the store by increasing online/ATM sales, customer retention, and market share growth.
- Identify, report, and resolve risks to ensure a safe, secure, and compliant working environment.
- Achieve individual and store sales goals/deadlines daily and lead by example in behavior, attitude, and sales performance.
- Conduct monthly one-on-one and store-wide sales meetings to ensure effective implementation of individual plans.
- Build and manage relationships across all levels, both internally and externally, and communicate, track, and drive incentives.
Requirements
- Self-awareness, openness, and high personal and professional integrity.
- A positive can-do attitude, drive to win, ability to build and manage relationships, develop trust and credibility.
- Ability to analyze issues, resolve them in a timely manner, and prioritize tasks to meet quality standards.
What We Offer
- Development opportunities to advance your career.
- Comprehensive training conducted by specialized trainers.
- A positive and inclusive workplace culture that values work-life balance and offers ongoing benefits such as paid parental leave, health & wellbeing programs, social club, and more.
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