Sydney Capital Markets Support Specialist
3 weeks ago
About the Role
We are seeking a highly skilled Trading Application Support Analyst to join our Sydney office, working with a global production support team, responsible for day-to-day regional support for Capital Markets Brokerage Trading Applications.
This is an on-site contractor position via Anton Murray Consulting, requiring OMS [Order Management Systems] experience, with direct experience working in support of an investment banking or capital markets trading floor.
Key Responsibilities:
- Technical and functional desk support across multiple technologies used by Brokerage Capital Market applications.
- Supporting business and operations partners and clients, and liaising with upstream and downstream application teams.
- Candidates should be available Monday – Friday, along with expectations of escalation from the business and/or team members.
- A good understanding and /or functional expertise in brokerage or any other OMS (Order Management System) trading support functions is required.
- The ideal candidate will have excellent communication skills and a solid understanding of various technologies in a financial institution, including trade applications.
Requirements:
- Previous financial markets experience required – ideally OMS experience in direct support of a trading team.
- Ability to speak to traders confidently – excellent oral and written communication skills and solid understanding of technologies in financial institutions, including trade applications, required.
- 1-2 years of FIX Protocol experience required.
- Reasonably in-depth functional and/or industry knowledge – Brokerage / Security Finance – required.
- ~3-7 years of work experience in any OMS, ideally Flextrade, highly regarded.
- Experience working in Onsite/Offshore models, in particular supporting APAC, UK, and US business lines.
- Experience in incident management, understanding of ticket workflows and use of escalation. Experience with ServiceNow/ITIL Methodologies is mandatory.
- Highly flexible and adaptable to change with Effective communication and interpersonal skills.
- Problem resolution in an analytical and logical manner, to troubleshoot root cause and resolve production incidents.
What We Offer
An estimated annual salary range of AU$120,000 - AU$180,000, based on location, experience, and qualifications. Successful candidates will be employed as an on-site contractor via Anton Murray Consulting with our client.
You must be an Australian citizen or hold Australian permanent residency. Additionally, you should be based in Sydney and available to work from 7 am to 5:30 pm.
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