Healthcare Frontline Support Specialist

4 days ago


Brisbane, Queensland, Australia beBeeService Full time $56,480 - $65,120
Medical Receptionist Job Description

We are seeking a Medical Receptionist to provide exceptional service to our patients and outstanding secretarial support to our specialists in a growing healthcare practice.

Key Responsibilities:
  • Provide professional reception services during patient clinics
  • Manage appointment books, prepare for clinics, and liaise with patients, referrers, and healthcare providers
  • Prepare theatre lists, liaise with hospitals and anaesthetists, and maintain patient records
  • Answer incoming calls, make appointments for multiple surgeons, and perform medical typing (dictation)
Essential Skills and Attributes:
  • Proven track record in excellent patient service
  • Polite and professional telephone manner
  • Excellent written and verbal communication
  • High attention to detail and positive outlook
  • Ability to multitask, work as part of a team, and demonstrate a dedicated work ethic
  • Knowledge of Medicare and Health Fund billing protocols
  • Minimum 2 years of experience in a computerised Medical Practice and experience in use of medical software (Gentu an advantage)
Benefits:
  • Opportunity to work in a dynamic and growing healthcare practice
  • Collaborative team environment
  • Professional development opportunities


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