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Strategic Business Leader
2 weeks ago
This is a career-defining opportunity for an experienced and results-driven leader to drive commercial success, operational excellence, and a culture of exceptional guest service in one of Australia's most picturesque coastal locations.
- Lead, mentor, and inspire a high-performing team across all departments including rooms, food and beverage, conferencing, and gaming
- Deliver a premium guest experience by maintaining the highest standards of service and hospitality across all touchpoints
- Drive financial performance through effective budgeting, forecasting, cost control, and revenue generation strategies
- Maximise room yield and revenue through innovative rate management, competitive analysis, and market positioning
- Oversee food and beverage operations and ensure alignment with quality, service, and profitability targets
- Promote a culture of continuous improvement in service delivery, operational efficiency, and team development
- Build strong relationships within the local community, tourism operators, and business stakeholders
- Ensure compliance with Work Health and Safety legislation and lead a safety-first culture across the property
- Maintain the property's presentation and standards through regular inspection and proactive asset management
- Foster a workplace culture of engagement, accountability, and high performance with a focus on talent development and retention
- Proven experience in a senior hotel leadership role, ideally in a multi-outlet or full-service property
- Strong commercial acumen with experience managing both rooms division and food and beverage operations
- A natural leader with excellent communication skills and the ability to build trust and respect across all levels
- Guest-centric approach with a strong eye for detail and a passion for exceptional service delivery
- Adept at driving change, improving systems, and implementing strategic initiatives
- Ability to manage competing priorities while staying focused on long-term goals
- Flexible, hands-on, and solutions-focused with a genuine love for hospitality and team development
- Access to exclusive employee benefits and discounts on hotel accommodation/food & beverage
- A collaborative, values-driven workplace culture with passionate hospitality professionals
- Free parking
- Ongoing training, mentoring, and leadership development support
- Career progression across multiple venues
- Employee Assistance Program and recognition initiatives
Requirements
- Which of the following statements best describes your right to work in Australia? What's your expected annual base salary?
As a member of our team, you will have access to exclusive benefits and opportunities for growth and development. We are committed to creating a positive and supportive work environment that fosters collaboration, innovation, and excellence.
What We Offer
- Opportunities for career advancement and professional growth
- Competitive salaries and benefits packages
- Professional development and training programs
- A supportive and inclusive work environment
- Opportunities for social responsibility and community involvement