High-End Retail Team Lead

2 weeks ago

Melbourne, Victoria, Australia beBeeRetail Full time $90,000 - $120,000
Role Overview

This is an exciting opportunity to lead a high-end retail team and deliver exceptional customer service.

The ideal candidate will have strong leadership skills, be results-driven, and possess excellent communication skills.

Key Responsibilities
  • Team Leadership: Manage and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
  • Customer Service: Ensure customers receive a premium experience by providing personalized service and resolving issues promptly.
  • Sales Performance: Drive sales growth through effective visual merchandising, stock management, and promotions.
Required Skills and Qualifications
  • Leadership Experience: Proven track record in leading teams and achieving sales targets.
  • Customer Service: Excellent communication and interpersonal skills, with the ability to resolve customer complaints effectively.
  • Retail Management: Strong analytical and problem-solving skills, with the ability to interpret financial reports and make informed decisions.
Benefits
  • Discounts: 50% discount on all brands.
  • Clothing Allowance: Up to $3000 clothing allowance per year.
  • Bonus Potential: Monthly and seasonal bonus potential.
  • Employee Assistance Program: An Employee Assistance Program for you and your family.
  • Paid Parental Leave: Paid parental leave.
  • Recognition and Service Awards: Recognition and service awards.
  • Employee Referral Program: An Employee Referral Program.
  • Training and Development: APG Academy - a structured training and development program to grow your career.

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