Technical Support Specialist for IT Infrastructure

2 days ago


Alice Springs, Northern Territory, Australia Amentum Full time

Amentum, a leading provider of technical services, is seeking an experienced Technical Support Specialist to join our team in Australia. We offer a competitive salary and a dynamic work environment.

The ideal candidate will have 3 years of experience in providing end-user support for various systems, including business applications, internet/intranet, and web-based applications. Strong communication skills and the ability to engage with diverse stakeholders are essential.

Responsibilities:

  • Provide first- and second-level support for users on a wide range of systems.
  • Maintain and configure virtual servers and hardware, Cisco Call managers, VoIP phones, and user accounts.
  • Resolve user hardware and software problems, including printers, laptops, and desktop PCs.
  • Sets up computers with software, security patches, email accounts, security, and network connection settings.
  • Support remote access issues using FTP, RDP, or VPN.

Benefits:

  • Competitive salary
  • Dynamic work environment
  • Opportunities for professional growth and development

We are committed to equal employment opportunities and welcome applications from diverse candidates. The successful candidate will undergo pre-employment checks, including referee checks, criminal history checks, and a pre-employment medical assessment.



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