Site Services Director

6 days ago


Ballarat, Victoria, Australia Sodexo Full time

The successful candidate will have a proven track record of delivering results-driven outcomes and possess excellent communication and problem-solving skills. They will be responsible for overseeing the efficient operation and maintenance of our facilities, ensuring a safe and productive environment for all occupants.

About the Team

Our team is made up of experienced professionals who are passionate about delivering exceptional results and providing excellent customer service. We take pride in our work and strive to exceed our clients' expectations.

About the Job

The Facilities Manager will be responsible for managing planned work schedules, hard and soft services, and contract management ensuring the smooth operation of the site while supporting 30 team members across Security, Cleaning, and Catering.

Key Responsibilities
  • Supervise and lead a team of staff and contractors, ensuring high standards of service delivery and compliance with safety regulations
  • Develop and maintain strong relationships with key stakeholders, building occupants, and external contractors
  • Foster a culture of excellent customer service within the team
  • Drive innovation and develop strategic initiatives to improve the efficiency and effectiveness of facilities and services
  • Ensure compliance with all relevant regulations, health and safety guidelines, and environmental standards
  • Provide regular reports to management on service delivery, site performance, and key issues
  • Project management experience, particularly in facility-related projects
  • Proficiency in facilities management software and systems
  • Strong problem-solving skills and meticulous attention to detail
  • Exceptional communication skills, both written and verbal


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