Telco Project Specialist

3 weeks ago

Melbourne, Victoria, Australia AGL Full time

Transforming the Future of Communication

As a Telco Project Specialist at AGL, you'll play a pivotal role in shaping the future of telecommunications services. With a focus on delivering cutting-edge solutions, you'll work closely with dynamic teams to optimize processes, solve complex problems, and ensure quality service delivery.

About the Role:

As a key member of our team, you'll be responsible for overseeing the full delivery of telecommunications services and projects, ensuring they meet schedule, scope, and budget requirements. You'll create and execute detailed project plans, allocate resources effectively, and track progress to guarantee successful project outcomes.

Key Responsibilities:

  • Manage the delivery of telecommunications services and projects, ensuring timely completion and quality standards.
  • Create and execute project plans, allocate resources, and track progress to achieve project goals.
  • Cultivate and sustain strong relationships with internal teams, customers, vendors, and other stakeholders.
  • Lead initiatives focused on process improvements, automation, and innovation to boost service delivery and operational efficiency.
  • Stay updated on industry trends and emerging technologies to identify improvement opportunities and maintain a competitive edge.

About You:

  • Previous experience in a Business Analysis and/or Product Owner role.
  • Excellent analytical and problem-solving skills, with the ability to quickly identify issues and implement effective solutions.
  • Outstanding communication and interpersonal skills, capable of effectively interacting with stakeholders at all levels.
  • A deep understanding of customer satisfaction, with a proactive approach to understanding and meeting customer needs.

What We Offer:

  • Flexible working options, including hybrid work arrangements.
  • Discounts on energy, telcos, and solar plans.
  • Participation in Energise, our reward and recognition program.
  • Access to 20 weeks of paid parental leave for the primary carer.
  • Access to an additional week of recharge leave per year.
  • Opportunities to play an active role in our diversity and inclusion initiatives.
  • Novated leasing and Electric Vehicle subscriptions.
  • Access to study assistance, AGL's share purchase plan, and insurance deals.

Inclusion at AGL:

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose.

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