Social Services Team Leader

2 weeks ago

Auburn, Australia The Salvation Army Full time

Number of Positions Available:

1

Embark on a fulfilling career with The Salvation Army

We are in search of empathetic individuals who resonate with our mission and values. If you possess the dedication and enthusiasm to engage in a challenging yet rewarding position, we encourage you to explore our current opportunities.

ABOUT THE ORGANIZATION

The Salvation Army is a faith-based movement and one of Australia's most prominent and cherished charities, assisting countless Australians each year in finding hope amidst various personal challenges. The Salvation Army provides a platform for you to apply your professional expertise to create a tangible impact in the lives of those in need.

Importance of this Role

The Salvation Army Doorways initiative offers individualized support to community members facing financial difficulties or other forms of distress. Our practitioners are committed to trauma-informed care, employing a strength-based approach that emphasizes holistic principles to enhance individual capacity, resilience, and overall well-being.

Role Overview

We are looking for a values-oriented and proactive Community Services Coordinator to oversee the implementation of Doorways services across various sites. This role includes leading emergency relief assessments and distributions, as well as managing the workforce of employees and volunteers on-site.

Reporting to the State Manager, this is a full-time position (38 hours per week) based in New South Wales. Salary and conditions align with SCHADS level 5.

Key Responsibilities
  • Manage the delivery of Doorways services on-site.
  • Develop and lead a competent and effective team of employees and volunteers to ensure seamless service continuity for the Doorways program, while fostering community connections to enhance awareness of the program.
  • Provide coaching and guidance to case workers on complex cases to build their skills and capacity.
  • Utilize de-escalation and crisis communication techniques to mitigate high-conflict situations.
  • Monitor financial expenditures and prepare relevant reports as necessary.
Qualifications and Experience
  • A current and valid Working with Children's Check.
  • A valid driving license.
  • A degree in Social Work, Psychology, or a related Community/Human Services field.
  • Relevant experience in the community services sector, including team management.
  • Proficiency in conflict resolution and managing unpredictable situations.
  • Experience working with individuals who have faced trauma or exhibit complex service needs.
Benefits Offered

As a registered not-for-profit organization, we provide our eligible employees with significant and meaningful benefits, including:

  • NFP salary packaging options ($15,900 tax-free) along with meals and entertainment benefits ($2,650).
  • Flexible working arrangements.
  • Health, fitness, and financial discounts.
  • Paid parental leave of 12 weeks.
  • Up to 8 weeks of leave per year through our purchase leave scheme.
  • Up to 5 days of paid leave annually to volunteer in a TSA program or activity.
  • A purpose-driven career that fosters positive social and sustainable outcomes.
  • Employee Assistance Program offering confidential counseling services.
  • Opportunities for professional development.
  • An inclusive culture with dedicated, passionate team members.
  • The chance to positively influence and support the lives of others through your career.

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