
Care Manager
1 week ago
Role Overview:
We are seeking an experienced Accommodation Coordinator to join our team in QLD. This role will involve leading a team of House Leaders and providing support to clients with complex needs.
Key Responsibilities:
- Leadership, operational management, and personal centred service delivery across multiple Supported Independent Living houses
- Ensuring incidents are actioned and investigated appropriately within required timeframes
- Overseeing the NDIS planning and coordination of supports to SIL clients
- Building the capabilities of House Leaders and the SIL team through mentoring, performance management, and training
- Supporting House Leaders to cost effectively manage their rosters, budgets, and funding
- Ensuring compliance with internal frameworks, policies, and procedures, as well as State and Federal legislation
- Engaging and building relationships with participants, their families, community stakeholders, and funding bodies
Essential:
- Minimum of Diploma or Degree in Disability, Allied Health, or related field with at least 5 years of experience working in the disability industry; NDIS or Supported Housing
- Minimum of 3 years' experience in Operational Management in a Supported Independent Living and SDA setting
- Extensive knowledge in behaviour of concerns, restrictive practices, NDIS reporting, safe work practices, and government funded programs
- Understanding and implementation of person centred/directed planning and positive behaviour support
- Previous experience supporting people with complex needs and challenging behaviours including ABI, physical, and cognitive disability
- Experience in working within a quality/compliance framework
- Well-developed leadership skills with the capacity to build a positive team
- Excellent Administration, Organisational, and Time Management Skills
Desirable:
- Emotional resilience, positive outlook, and a fun attitude
- Strong communication and stakeholder relationship skills
- Passion and desire to provide excellent customer service
Competitive Salary: $58,830.66 - $90,294.54 per year
Company Car:
10 hour shift, Monday to Friday:
Performance Bonus:
Relocation Package: Spring Hill, QLD 4000
Other RequirementsDriver's Licence:
Work Authorisation: Australia
Willingness to Travel: 100%
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