Technical Support Specialist

2 weeks ago


Perth, Western Australia R&D Solutions Pty Ltd Full time

**About the Role**

The Technical Support Engineer position at R&D Solutions Pty Ltd offers a fantastic opportunity to contribute to the growth and success of our company. As a full-time position, you will play a vital part in providing expert technical support and analysis to our mining, resources and energy clients.

**Key Responsibilities**

  • Provide comprehensive technical support and troubleshooting for our clients' mining, resources and energy operations
  • Analyse complex data and generate insightful reports to help our clients make informed decisions
  • Collaborate with cross-functional teams to identify and resolve technical issues in a timely manner
  • Develop and maintain technical documentation to ensure efficient knowledge-sharing
  • Stay up-to-date with industry trends and technologies to recommend innovative solutions
  • Deliver high-quality training and support to client teams to enhance their technical capabilities

**Requirements**

  • Proven current experience as a Technical Support Engineer or similar role in the mining, resources or energy industry with a minimum of 5 years duration
  • Qualification in petroleum engineering
  • Strong analytical and problem-solving skills with the ability to interpret complex data
  • Excellent communication and interpersonal skills to effectively liaise with clients and internal teams
  • Proficient in using data analysis tools and software relevant to the industry
  • Tertiary qualification in a relevant technical discipline is preferred
  • Willingness to learn and stay up-to-date with the latest industry trends and technologies

**What We Offer**

  • Competitive salary and performance-based bonuses
  • Opportunities for professional development and career advancement
  • Flexible work arrangements to maintain a healthy work-life balance
  • Comprehensive health and wellbeing benefits, including private health insurance and fitness initiatives
  • Collaborative and inclusive company culture that values innovation and teamwork

**About Us**

R&D Solutions Pty Ltd is a leading provider of cutting-edge technology and consulting services to the mining, resources and energy sectors. With a team of industry experts and a commitment to excellence, we have a proven track record of delivering tailored solutions that drive the success of our clients.


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