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Conflict Resolution Specialist

2 weeks ago


Brisbane, Queensland, Australia Queensland Government Full time

About the Role

The Queensland Government is seeking a Conflict Resolution Specialist to join its team of professionals dedicated to providing high-quality mediation services. As a key member of the Minor Civil Disputes (MCD) mediation team, you will play a crucial role in resolving disputes in accordance with relevant legislation and policies.

Key Responsibilities

  • Deliver high-quality mediation services to clients participating in minor civil disputes.
  • Work collaboratively with the MCD mediation team to manage individual case loads under limited supervision.
  • Provide consistent and impartial advice to clients during mediation sessions.
  • Undertake administrative tasks necessary to support the operations of the MCD service.
  • Participate productively as a member of the MCD team in delivering support and services to staff and clients.

Requirements

  • National Mediation Accreditation under the National Mediation Accreditation Standards is required for this role.