Loyalty Marketing Specialist

2 weeks ago


City Of Monash, Australia Mars Recruitment Full time
About the Role

We are seeking a highly skilled Loyalty Specialist to join our team in Melbourne's south east suburbs. As a key member of our Marketing and Communications department, you will play a crucial role in implementing and managing our loyalty program across multiple retail brands.

Key Responsibilities
  • Support the Head of CRM & Loyalty in developing and executing the loyalty program strategy
  • Manage daily program operations, including creative updates, collateral management, and performance reporting
  • Collaborate with the CRM Specialist to develop customer journeys and email campaigns
  • Lead initiatives such as loyalty rewards, competitions, and other engagement activities
  • Optimize the program to drive adoption, growth, and customer retention
Requirements
  • 3+ years of experience in loyalty or engagement marketing
  • Proven ability to collaborate with various stakeholders, including external agencies
  • Strong written and verbal communication skills
  • Solid understanding of marketing principles and fundamentals
What We Offer

As a Loyalty Specialist with our company, you will have the opportunity to work with a prominent ASX-listed retail company with a substantial presence in Australia and New Zealand. You will be part of a dynamic team that is committed to building a specialized and knowledgeable team, fostering a strong culture and capability, and delivering excellence in customer service.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for marketing and engagement programs, we encourage you to apply for this exciting opportunity.



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