Senior Product Manager

2 weeks ago

City Of Monash, Australia Kmart Group Full time
About the Role

We are seeking a seasoned Senior Product Manager to lead the continued success of our loyalty programs at Kmart Group. As a key member of our team, you will play a pivotal leadership role in ensuring the seamless execution of our group-level trade initiatives.

Key Responsibilities
  • Lead the development of digital customer experience strategies, using data insights to optimize user engagement and inform product decisions.
  • Drive product discovery, create a compelling vision, and contribute to Kmart & Target's product strategy and roadmap to achieve business goals.
  • Collaborate with IT, marketing, and other stakeholders to integrate research and market analysis into product development, ensuring alignment across teams.
  • Oversee the planning, execution, and optimization of key loyalty initiatives, ensuring their success and alignment with business objectives.
  • Manage relationships with key stakeholders, negotiating effectively to maintain alignment and collaboration across functions.
  • Mentor and lead product managers, fostering a culture of innovation and collaboration, and ensuring cross-functional team alignment.
  • Track success metrics, manage budgets, and ensure compliance with regulations while continuously improving products through agile methodologies.
What You'll Have
  • Proven experience as a senior product manager, with a focus on loyalty programs or customer engagement strategies.
  • Strong leadership skills with the ability to manage and influence a wide range of stakeholders effectively.
  • A solid understanding of design and product principles, with the ability to think creatively about how to adapt generic loyalty programs to fit a specific brand context.
  • Experience working with distributed teams and the ability to adapt to varying time zones.
  • Excellent communication and project management skills, with the ability to handle multiple priorities in a fast-paced environment.
  • Data-driven mindset with the ability to analyze metrics and derive actionable insights.
  • Demonstrated ability to manage budgets and resources, ensuring efficient and effective use of company assets.
Benefits
  • Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office.
  • A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks.
  • A free One Pass membership offering free delivery across Kmart, Target & Catch on eligible products.
  • Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers.
  • We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program.
  • Free onsite parking when you're required to come into the office.
  • We offer inclusive parental leave, a family room and ongoing support offered through our partnership with Circle In for team members of all backgrounds and family circumstances.
  • A dynamic learning and support program.
  • Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor.
  • In-house café that serves breakfast, lunch and includes a collaborative space to work in.
  • A reflection room that can be used for prayer, meditation, or time for you.
  • A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes.
  • Regular product sample sales with loads of discounted items to purchase.
  • Wesfarmers is Kmart's parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement.
  • Great career opportunities across the broader Wesfarmers Group.

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