Technical Support Specialist
3 days ago
At R&D Solutions Pty Ltd, we are seeking a Technical Support Specialist to join our team in Perth, WA. As a key member of our dynamic team, you will play a vital part in providing expert technical support and analysis to our mining, resources and energy clients.
About the RoleThis is a full-time position that offers a fantastic opportunity to contribute to the growth and success of our company. You will be responsible for delivering high-quality solutions that drive the success of our clients.
Key Responsibilities- Provide comprehensive technical support and troubleshooting for our clients' mining, resources and energy operations
- Analyse complex data and generate insightful reports to help our clients make informed decisions
- Collaborate with cross-functional teams to identify and resolve technical issues in a timely manner
- Develop and maintain technical documentation to ensure efficient knowledge-sharing
- Stay up-to-date with industry trends and technologies to recommend innovative solutions
- Deliver high-quality training and support to client teams to enhance their technical capabilities
- Proven current experience as a Technical Support Engineer or similar role in the mining, resources or energy industry with a minimum of 5 years duration
- Qualification in petroleum engineering
- Strong analytical and problem-solving skills with the ability to interpret complex data
- Excellent communication and interpersonal skills to effectively liaise with clients and internal teams
- Proficient in using data analysis tools and software relevant to the industry
- Tertiary qualification in a relevant technical discipline is preferred
- Willingness to learn and stay up-to-date with the latest industry trends and technologies
- A competitive salary package ranging from $100,000 to $120,000 per annum, depending on experience
- Opportunities for professional development and career advancement
- Flexible work arrangements to maintain a healthy work-life balance
- Comprehensive health and wellbeing benefits, including private health insurance and fitness initiatives
- Collaborative and inclusive company culture that values innovation and teamwork
R&D Solutions Pty Ltd is a leading provider of cutting-edge technology and consulting services to the mining, resources and energy sectors. With a team of industry experts and a commitment to excellence, we have a proven track record of delivering tailored solutions that drive the success of our clients.
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