Highly Skilled Customer Support Professional
4 days ago
Exceptional Customer Service Role
About the Opportunity:We are seeking a highly skilled and customer-focused professional to join our team in providing exceptional service and support.
The Role:
- This is an exciting opportunity for someone who is passionate about delivering high-quality service and has excellent communication skills in both Japanese and English languages.
- You will work closely with a high-performing team to achieve business objectives and contribute to the success of our organisation.
Key Responsibilities:
- Providing exceptional customer service, responding to customer inquiries, and resolving issues promptly and professionally.
- Collaborating with colleagues to achieve sales targets and improve customer satisfaction.
- Working in a bilingual environment, leveraging strong English and Japanese language skills to communicate effectively with customers.
Requirements:
- Proven experience in customer-facing roles, preferably within the airline, ticketing, travel, or luxury hospitality industries.
- Excellent verbal and written communication skills in Japanese and English languages.
- Ability to work well under pressure, meet deadlines, and maintain accuracy and attention to detail.
- Demonstrated ability to work towards and exceed performance targets.
Benefits:
- A competitive salary package and opportunities for career growth and development.
- Ongoing training and support to enhance your skills and knowledge.
- Opportunities to work in a dynamic and fast-paced environment with a talented team.
- Recognition and rewards for outstanding performance and contributions to the organisation.
Why Choose Us:
We pride ourselves on providing a supportive and inclusive work environment that values diversity and promotes work-life balance. Our team is dedicated to making a positive impact in the community and we are committed to helping you grow and develop your career.
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