Digital Health Operations Specialist

1 week ago

Melbourne, Victoria, Australia beBeeHealthcare Full time $109,000 - $124,000

**Job Description**

We are seeking a Digital Health Operations Specialist to join our team. The successful candidate will be responsible for managing the Patient Administration System (PAS) and addressing incidents and resolving problems related to patient administration.

The ideal candidate will have experience in a Digital Health setting and be familiar with Oracle Health EMR or an equivalent EMR system and iPM or an equivalent PAS system.

**Key Responsibilities:**

- Maintain EMR Scheduling and Registration workflows, including build and configuration.
- Maintain iPM workflows, including build, configuration and user account management.
- Work with end users to collect, evaluate and drive change requests following Change Management processes. Build and validate changes and assist with training and communication to end users of system enhancements
- Consult with key stakeholders on mandatory reporting requirements, including VINAH, VEMD, VPDC, and any other operational reports required.

**Required Skills and Qualifications:**

- Experience in a Digital Health setting
- Familiarity with Oracle Health EMR or an equivalent EMR system and iPM or an equivalent PAS system
- Demonstrated experience with iPM or similar PAS system's modules, components, build and configuration
- Understanding of clerical/administrative workflows in the inpatient, outpatient, emergency and theatre settings
- Knowledge and/or experience with hospital mandatory reporting requirements including VINAH, VEMD, VPDC, ESIS, VAED

**Benefits:**

- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.

**About Us:**

We are a leading healthcare provider in Victoria, caring for a vibrant and diverse community. We deliver high-quality, person-centred care across every life stage and provide a range of services including hospital, community-based, at-home and in-reach services.

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