Medibank Local Community Liaison Specialist

20 hours ago


Townsville, Queensland, Australia Medibank Private Limited Full time

About the Role:



We have an exciting opportunity for a Sales and Customer Service Consultant, also known as a Local Community Consultant, at our Townsville store.



As a Local Community Consultant, you will play a pivotal role in bringing Medibank products and services to your local community. You will be responsible for delivering outstanding customer service through various communication channels, including face-to-face, phone, and messaging.



Key Responsibilities:


  • Multitasking: Apply your knowledge across various channels, including virtual messaging, face-to-face, and phone-based systems
  • Customer Focus: Provide great service to the local community, growing and keeping your customer base is critically important
  • Results-Focused: Be self-motivated, with a strong sense of diligence, particularly when providing products and services to customers
  • Team Player: Support your peers, stepping outside your nominal role to test ideas and support others in serving the community better


About You:

You are a multitasking superstar, able to thrive in a fast-paced environment. You possess excellent communication skills, with the ability to adapt easily to new challenges and pivot quickly to ensure that your customers are always front of mind.

Benefits:


  • Flexible Working: Enjoy the freedom to work in-store, work from home, or work out in the community - depending on business requirements
  • Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank
  • Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success


Why Choose Us:

We understand that work means different things to everyone. At Medibank, we're reinventing work to bring you fulfillment and joy. Imagine a workplace where work doesn't feel like work. A workplace where you can shape when and where you work to have more impact.

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