Administrative Officer, Fees

4 weeks ago


North Geelong, Victoria, Australia DEAKIN UNIVERSITY Full time
Job Summary

We are seeking an experienced Administrative Officer to join our team at Deakin University. The successful candidate will be responsible for providing administrative support to the Student Fees team, including managing records, preparing documents, and providing excellent customer service.

Key Responsibilities
  • Provide administrative support to the Student Fees team, including managing records, preparing documents, and providing excellent customer service.
  • Collect and analyze information and data from various sources to solve work problems and present information in a clear and structured manner.
  • Understand local processes, prepare standard documents, manage records, and regularly track progress of work tasks.
  • Engage in process improvement activities and adopt new ideas, approaches, and changes to work practices.
  • Use knowledge of continuous improvement principles to analyze current processes and practices and create practical solutions to problems.
Requirements
  • Completion of a Degree without subsequent relevant work experience; or
  • Completion of an Associate Diploma and at least two years subsequent relevant work experience; or
  • An equivalent combination of relevant experience and/or education/training.
  • Experience in administration and related activities in a large organization with complex administrative structures, policies, and procedures.
  • Experience in operating in a high-pressure diverse environment, involving face-to-face, phone, and written issues.
What We Offer

Deakin University offers a dynamic and diverse working environment with opportunities to grow and develop careers. We value diversity and aim to build an inclusive environment that champions, embraces, and respects differences.



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