Exceptional Service Specialist
7 days ago
We are seeking a highly skilled and dedicated service specialist to join our team. This role is ideal for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer experiences.
Key Responsibilities:
- Provide personalized support to guests, customers, and visitors.
- Handle internal and external communications with professionalism and poise.
- Be the primary point of contact for customer and guest inquiries.
- Arrange meeting rooms and events with attention to detail.
- Assist in planning and coordinating events and orientations.
- Coordinate food and beverage services.
- Ensure seamless IT setup for conferences and events.
Requirements:
- A commitment to working full-time hours, Monday through Friday.
- Previous experience in hospitality or customer service delivery, with a strong focus on customer satisfaction.
- A willingness to learn and adapt to new responsibilities.
- Excellent communication skills, with the ability to build rapport with stakeholders at all levels.
- Intermediate proficiency in MS Word and Excel is essential.
- At least 1-2 years of experience in a similar role is required.
What We Offer:
- A dynamic and inclusive work environment that fosters growth and innovation.
- A commitment to diversity, equity, and inclusion.
- Support for veterans transitioning into civilian careers.
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