Vacation Experience Manager

3 weeks ago


Adelaide, South Australia Wyndham Destinations Full time
Vacation Experience Manager

Our mission at Wyndham Destinations is to create unforgettable vacation experiences for millions of travelers worldwide. As a Front Office Team Leader, you will play a vital role in achieving this goal.

**Company Overview**
Wyndham Destinations is the world's leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year.

**Job Description**
The Front Office Team Leader will be responsible for the day-to-day operation of the front desk, including greeting and registering of owners and guests, providing information to local area attractions, completion of all department-related paperwork, and using all communication equipment. You will also perform additional duties to assist the Front Office Manager.

**Estimated Salary Range:** $55,000 - $65,000 per annum (dependent on experience)

**Required Skills and Qualifications**
To be successful in this role, you will need:
• Previous experience within a similar hotel position
• Genuine passion for customer service and the local area
• Excellent communication skills with strong interpersonal skills
• Enthusiastic, self-motivated, and positive individual
• Impeccable presentation and professional grooming standards
• High levels of computer literacy
• Previous experience with a PMS system advantageous
• Ability to recognize and solve problems in the workplace
• Ability to work a flexible schedule, including nights, weekends, public, and school holidays

**Benefits**
We offer a supportive work culture, professional development funding, discounted hotel and resort stays globally, and much more

**How You'll Shine**
You will shine by delivering exceptional customer service, utilizing your problem-solving skills, and working collaboratively as part of our dynamic team.

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