Marketing and Brand Identity Specialist

4 weeks ago

Sydney, New South Wales, Australia Remote Staff Full time
Marketing, Graphics Design, and Customer Outreach Specialist

Company Overview: As a family-owned and locally operated business in Los Angeles, we are dedicated to the sale and distribution of nutritional products. Our team is driven by innovation, creativity, and a passion for delivering exceptional products and experiences to our customers.

Position Overview: As a Marketing, Graphics Design, and Customer Outreach Specialist, you will play a pivotal role in shaping our brand identity, reaching out to our target audience, and ensuring unparalleled customer satisfaction. You will collaborate closely with cross-functional teams to develop and execute marketing strategies, create visually compelling graphics, and engage with customers to build lasting relationships.

Key Responsibilities:
  • Develop and implement comprehensive marketing campaigns to drive brand awareness and customer acquisition.
  • Design visually stunning graphics for various marketing materials, including social media posts, advertisements, email newsletters, and website content.
  • Conduct market research and analyze trends to identify opportunities for growth and optimization.
  • Manage social media channels and create engaging content to foster community engagement and increase brand visibility.
  • Initiate and maintain regular communication with customers through various channels, including email, phone calls, and social media platforms, to address inquiries, gather feedback, and resolve issues in a timely manner.
  • Collaborate with the sales team to support lead generation efforts and nurture leads throughout the customer journey.
  • Monitor key performance metrics and generate reports to evaluate the effectiveness of marketing initiatives and customer outreach activities.

Qualifications:
  • Bachelor's degree in Marketing, Graphic Design, Communications, or a related field.
  • Proven experience in marketing, graphics design, and customer outreach roles, preferably in the nutritional products industry.
  • Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
  • Strong understanding of social media platforms, content management systems, and email marketing tools.
  • Excellent communication skills, both written and verbal, with the ability to convey complex ideas clearly and persuasively.
  • Creative thinking and a keen eye for detail, with a passion for staying up-to-date on industry trends and best practices.
  • Ability to multitask, prioritize tasks effectively, and thrive in a fast-paced environment.
  • Positive attitude, team player mentality, and a commitment to delivering exceptional results.

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