Solutions Driven Business Partner

5 days ago


Melbourne, Victoria, Australia beBeeSuccess Full time $111,775 - $144,092
Customer Success Manager Role

As a Customer Success Manager, you will be responsible for guiding customers through their business journey with our solutions. Your primary goal is to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within your assigned solution portfolio.

  1. Key Responsibilities:
  • Work directly with customers to understand their business needs and provide strategic guidance on how to achieve their goals.
  • Oversee key customer milestones throughout the customer lifecycle, from deal signature through system provisioning.
  • Monitor implementation progress and ensure successful business case achievement.

Requirements:

  1. 2–3 years of experience supporting customers and driving business transformation, ideally in consulting or account management.
  2. Proven ability to deliver strategic guidance and solutions that drive customer success and long-term value.
  3. Strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
  4. Resilient mindset, embracing challenges with optimism and consistently striving for growth and success.

Benefits:

  • Full-time employment with competitive pay and benefits.
  • Opportunity to work in a dynamic environment with a global network of colleagues and customers.
  • Chance to develop skills around your solution portfolio, managing customer retention, and driving value realization.

About Us:

We are a leading provider of cloud solutions, dedicated to helping businesses achieve their goals. Our culture values innovation, collaboration, and employee development. We offer a supportive and inclusive work environment, where everyone feels empowered to grow and succeed.



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