Business Services Director
3 weeks ago
Glen Eira City Council is seeking a highly skilled and experienced Business Services Manager to join our team. As a key member of our leadership group, you will play a pivotal role in driving the success of our organization.
Key Responsibilities- Team Leadership: Oversee the People Development, Risk and Compliance, Innovation and Administration, and Customer Experience teams, fostering a high-performing and collaborative environment.
- Strategic Execution: Oversee the execution of the GEL business plan relevant to your teams, ensuring alignment with our strategic goals and contributing to our overall success.
- Operational Support: Provide essential support to the General Manager of Glen Eira Leisure in the day-to-day operations of our facilities and services, ensuring smooth and effective management.
- Performance Management: Ensure your teams meet or exceed KPIs, drive continuous improvement, and maintain high standards of service and compliance.
- Standards Development: Continually develop and enhance the performance and standards of your teams, programs, and services to position Glen Eira Leisure as an industry leader.
- Audit Compliance: Ensure all required audits are conducted promptly and meet the minimum KPIs set out in the GEL Business Plan, maintaining rigorous standards of accountability and performance.
- Customer Engagement: Manage dispute resolutions and ensure GEL's Customer Service Charter is upheld, providing exceptional service to all stakeholders.
- A Passionate Professional: Someone who is enthusiastic and committed to delivering outstanding experiences for our community.
- An Innovative Thinker: Someone with a creative mind who can bring new ideas and solutions to help us stay ahead in the industry and continually improve our offerings.
- A Team Player: Someone who thrives in a collaborative environment and can contribute positively to our team culture.
- A Strong Leader: Someone who is experienced and ambitious, ready to elevate their career and provide strong leadership, guiding Glen Eira Leisure into a bright and successful future.
- Demonstrated commitment and adherence to organisational values and behaviours.
- Tertiary qualifications in Business or related field OR less formal qualifications with substantial relevant experience.
- Previous facility management experience at a senior level.
- Outstanding leadership and management skills.
- Strong business/commercial acumen.
- Experience in the provision of a quality customer service environment.
- Experience with service contract management, preparation, and procurement.
We value diverse experiences for positive community outcomes. If you're excited about the position but don't perfectly align with the criteria, we still encourage you to apply.
Pre-employment checks are not used by Glen Eira City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.
Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to:
- Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees.
- Receiving applications from people of all diverse abilities, skills, languages, cultures and backgrounds including: people with disability, Aboriginal and Torres Strait Islander people and LGBTIQA+ and gender diverse people.
- Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations.
We value the knowledge, skills and talents that all people can share with our workforce and community.
-
Business Services Director
3 weeks ago
City of Glen Eira, Australia Glen Eira City Council Full timeAbout the RoleThe Business Services Manager will play a pivotal role in driving the success of Glen Eira Leisure. This leadership position will inspire teams to achieve excellence, align operations with business objectives, and ensure programs and services remain at the forefront of the industry.Key ResponsibilitiesTeam Leadership: Oversee the People...
-
Business Services Director
4 weeks ago
City of Glen Eira, Australia Glen Eira City Council Full timeAbout the RoleGlen Eira City Council is seeking a highly skilled and experienced Business Services Manager to join our team. As a key member of our leadership group, you will play a pivotal role in driving the success of our organization.Key ResponsibilitiesTeam Leadership: Oversee the People Development, Risk and Compliance, Innovation and Administration,...
-
Business Services Director
4 weeks ago
City of Glen Eira, Australia Glen Eira City Council Full timeAbout the RoleGlen Eira City Council is seeking a highly skilled and experienced Business Services Manager to join our team. As a key member of our leadership group, you will play a pivotal role in driving the success of our Leisure division.Key ResponsibilitiesTeam Leadership: Oversee the People Development, Risk and Compliance, Innovation and...
-
Business Services Director
4 weeks ago
City of Glen Eira, Australia Glen Eira City Council Full timeAbout the RoleGlen Eira City Council is seeking a highly skilled and experienced Business Services Manager to join our team. As a key member of our leadership team, you will play a pivotal role in driving the success of our organization.Key ResponsibilitiesTeam Leadership: Oversee the People Development, Risk and Compliance, Innovation and Administration,...
-
Business Services Director
4 weeks ago
City of Glen Eira, Australia Glen Eira City Council Full timeAbout the RoleGlen Eira City Council is seeking a highly skilled and experienced Business Services Manager to join our team. As a key member of our leadership team, you will play a pivotal role in driving the success of our organization.Key ResponsibilitiesTeam Leadership: Oversee the People Development, Risk and Compliance, Innovation and Administration,...
-
Business Services Director
2 weeks ago
City of Glen Eira, Australia Glen Eira City Council Full timeAbout the RoleGlen Eira City Council is seeking a highly skilled and experienced Business Services Manager to join our team. As a key member of our leadership group, you will play a pivotal role in driving the success of Glen Eira Leisure (GEL). Your leadership will inspire your teams to achieve excellence, your strategic oversight will align operations with...
-
Business Services Director
2 days ago
City of Glen Eira, Australia Glen Eira City Council Full time{"About the Role": "About the RoleGlen Eira Leisure is seeking a highly skilled and experienced Business Services Manager to join our team. As a key member of our leadership team, you will play a pivotal role in driving the success of our organisation.You will be responsible for overseeing the day-to-day operations of our facilities and services, ensuring...
-
Executive Director
1 month ago
City Of Glen Eira, Australia American Red Cross Full timeJob Title: Executive DirectorWe are seeking a professional, innovative, and enthusiastic Executive Director for our Montana Chapter.Key Responsibilities:Serves as the primary liaison to the community, supported by Community Volunteer Leaders and the Chapter Board.Develops and manages the chapter board to effectively mobilize support and resources around the...
-
Executive Director of National Operations
2 days ago
City Of Glen Eira, Australia The Connections Group Full time{"Job Title":"Executive Director of National Operations","Job Summary":"Leadership Role for Strategic Business GrowthAs the Executive Director of National Operations, you will be responsible for driving business growth and profitability across the country. This involves aligning and managing the P&L against key business drivers, including winning and...
-
Executive Director
4 weeks ago
City Of Glen Eira, Australia American Red Cross Full timeExecutive Director OpportunityWe are seeking a professional and innovative Executive Director to lead our Montana Chapter. This role involves minimal operational responsibility and focuses on external-facing community relations.Key Responsibilities:Serve as the primary liaison to the community, supported by Community Volunteer Leaders and the Chapter...
-
Executive Director
4 weeks ago
City Of Glen Eira, Australia American Red Cross Full timeExecutive Director OpportunityWe are seeking a professional and innovative Executive Director to lead our Montana Chapter. This role involves minimal operational responsibility and focuses on external-facing community relations.Key Responsibilities:Serve as the primary liaison to the community, supported by Community Volunteer Leaders and the Chapter...
-
Business Operations Director
2 weeks ago
City of Glen Eira, Australia Glen Eira City Council Full timeAbout the RoleGlen Eira City Council is seeking a highly skilled and experienced Business Services Manager to drive the success of Glen Eira Leisure. As a key member of the leadership team, you will be responsible for overseeing the People Development, Risk and Compliance, Innovation and Administration, and Customer Experience teams. Your leadership will...
-
Executive Director
2 weeks ago
City Of Glen Eira, Australia American Red Cross Full timeJob Title: Executive Director - Community Relations LeaderJob Summary: We are seeking a professional, innovative, and enthusiastic Executive Director for our Montana Chapter. This position involves minimal operational responsibility and is an external-facing, community relations role. The ideal candidate will have established connections within the community...
-
City Of Glen Eira, Australia American Red Cross Full timeJob Title: Deputy National Assistant Director, Situational AwarenessAt the American Red Cross, we are seeking a highly skilled and experienced Deputy National Assistant Director, Situational Awareness to join our team. This role will work closely with National Assistant Directors, National Incident Command Team, and other stakeholders to provide situation...
-
City Of Glen Eira, Australia American Red Cross Full timeJob Title: Deputy National Assistant Director, Situational Awareness and Decision SupportAt the American Red Cross, we are committed to helping people in need throughout the United States and around the world. As a Deputy National Assistant Director, Situational Awareness and Decision Support, you will play a critical role in supporting our disaster response...
-
City Of Glen Eira, Australia American Red Cross Full timeJob Title: Deputy National Assistant Director, Situational Awareness and Decision SupportAt the American Red Cross, we take care of you, while you take care of others. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities to advance your career.Job Summary:We are seeking a highly skilled...
-
Park Services Manager
3 weeks ago
City of Glen Eira, Australia Glen Eira City Council Full timeAbout the RoleGlen Eira City Council is seeking a highly skilled and experienced professional to lead the Parks Services team in delivering exceptional open space services to our community.As the Manager of Park Services, you will be responsible for leading a team of 65 staff across four distinct teams, including Open Space Maintenance, Sports Turf and...
-
Manager Parks Services
2 months ago
City of Glen Eira, Australia Glen Eira City Council Full timeAbout the role Glen Eira City Council now have an opportunity for a Manager of Park Services to revitalise the way services are delivered to our highly engaged community. Reporting to the Director Sustainability, Assets and Leisure, Parks Services is the in-house provider for the maintenance and management of Glen Eira’s much envied portfolio of open...
-
City Of Glen Eira, Australia American Red Cross Full timeJob OverviewThis role works closely with National Assistant Directors and the National Incident Command Team to provide situation awareness and decision support for active operations.The position is responsible for developing situation and intelligence briefing products for Disaster Relief Operations and supporting the management of the Situation Awareness...
-
City Of Glen Eira, Australia American Red Cross Full timeJob DescriptionThis position works closely with all National Assistant Directors (NADs), National Incident Command Team (NICT) providing situation awareness and decision support for active operations.The position is responsible for situation and intelligence briefing products for Disaster Relief Operations.The role supports the management of the Situation...
