IT Portfolio Manager

2 days ago

Brisbane, Queensland, Australia beBeeService Full time $130,932 - $146,444
Service Manager Job Opportunity

This key senior role is integral to the goals of ensuring that it delivers services that meet both staff and student needs.

The Service Manager will work with senior stakeholders across various business units to communicate the capabilities and benefits of our services. They will provide leadership on industry trends and innovation opportunities for collaborative and communication technologies and incorporate these into planning for future capabilities.

The role will develop key relationships with senior level stakeholders and provide strategic value through knowledge of current and emerging technology trends in the service portfolio.

We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

Digital solutions play a vital role in supporting QUT's aspirations outlined in Blueprint 6.

Key Responsibilities:

  1. Manage the full lifecycle of IT client computing hardware and software across the University.
  2. Work with stakeholders to identify, assess and incorporate current and future business and operational capability requirements.
  3. Develop and deliver tailored solutions that meet the changing needs of our clients.
  4. Establish positive working relationships across all levels of the organisation, ensuring delivery of high quality services.
  5. Stay up-to-date with industry trends and innovation opportunities.

What You Need To Succeed:

  • Postgraduate qualification or equivalent experience in ICT portfolio management.
  • Proven track record of solution leadership, including ability to account for changing client expectations of service delivery.
  • Advanced communication and interpersonal skills, with proven influencing and negotiation experience.
  • Strong business acumen supported by proven analytical, evaluation and research skills.
  • Relevant industry certifications.

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