Chief Customer Engagement Officer

2 weeks ago

Sydney, New South Wales, Australia beBeeCreativity Full time $120,000 - $180,000

Customer Marketing Manager Job Opportunity

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This is an exciting opportunity for a highly motivated and experienced Customer Marketing Manager to join our team. The successful candidate will be responsible for developing and executing marketing programs that increase engagement, retention, and advocacy among our customers.

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Key Responsibilities:

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- Develop and execute customer marketing initiatives, including content creation, events management, and strategic partnership development.
- Manage various customer (Brand, Agency, Publisher, Creator) marketing initiatives to drive customer growth and expansion.
- Collaborate with cross-functional teams to ensure alignment and execution of marketing plans.
- Analyze customer feedback to inform marketing strategies and improve customer experience.
- Track and report on the success of customer marketing initiatives.

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Requirements:

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- 7+ years professional experience in customer marketing or a related field.
- Excellent communication and interpersonal skills, with the ability to engage and connect with customers authentically.
- Strong project management skills, with a demonstrated ability to consistently prioritise and manage multiple tasks from concept through implementation, and deliver quality outcomes on time and on budget.
- Creative and analytical thinker, with a passion for developing innovative marketing solutions.
- Familiarity with salesforce and/or marketo is a plus.

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What We Offer:

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- Flexible remote working policy
- Training & Development - Free coursera subscription and px partnerships learning
- Restricted Stock Units - 3-year vesting schedule pending board approval
- Internet allowance
- Gym reimbursements
- Technology stipend
- Mental Health and Wellness Benefit - Including 12 therapy/coaching sessions + Dependent coverage
- Health Insurance
- 6 Months Paid Parental Leave
- Free in office lunches several days per week

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