Senior Retail Operations Manager

4 days ago

Atherton, Queensland, Australia beBeeLeader Full time $80,000 - $120,000

As a senior retail leader, this role offers the opportunity to drive performance and growth by supporting store managers in their daily operations.

Key Responsibilities
  • Collaborate with the store manager to develop and implement strategies for achieving sales targets and improving customer satisfaction.
  • Lead by example, promoting a positive and inclusive work environment that fosters teamwork and employee engagement.
  • Assist in managing store operations, including stock control, merchandising, and team performance.
  • Develop and implement training programs to enhance skills and knowledge among store staff.
  • Contribute to creating and maintaining a safe and compliant store environment.
  • Identify opportunities to increase sales through effective product recommendations and up-selling techniques.
Requirements
  • Previous experience in retail leadership or management roles.
  • A passion for delivering exceptional customer service and developing high-performing teams.
  • Strong communication and interpersonal skills, with the ability to motivate and inspire others.
  • Ability to analyze data, identify trends, and make informed decisions to drive business results.
  • Excellent problem-solving and conflict resolution skills, with a focus on finding solutions that benefit the team and the organization.
  • Commitment to operational excellence, safety, and creating a positive workplace culture.
What We Offer
  • Opportunities for career advancement and professional growth.
  • A competitive compensation package and benefits program.
  • A dynamic and supportive work environment that values diversity and inclusion.
  • Training and development opportunities to enhance skills and knowledge.
  • A collaborative and results-driven team environment.

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