
Retail Team Lead
1 week ago
Drive Success as a Key Retail Leader
We're seeking a dedicated and results-driven leader to join our retail team.
This key role involves supporting the Store Manager in driving store performance, delivering exceptional customer service, and developing a high-performing team.
Avoidance of Text from base description: providing competitive salaries + bonus for fuel discounts + wellbeing programs; 12 weeks parental leave and career progression across a growing national network.
Your Key Responsibilities:
- S support the Store Manager in leading, coaching, and developing the store team by fostering a culture of excellence and motivating others.
- D deliver an exceptional customer experience through service and presentation excellence by ensuring a seamless shopping experience.
- A assist in managing store operations including stock control, merchandising, and team performance by leveraging data-driven insights.
- O oversee training, development, and performance conversations by promoting a growth mindset.
- E ensure a safe and compliant store environment by implementing robust safety protocols.
- D drive additional sales through up-selling and effective product recommendations by enhancing product knowledge.
What You'll Bring:
- E experience in retail or hospitality leadership with a track record of success.
- P passion for delivering outstanding service and team development by building strong relationships.
- H hands-on, results-focused mindset with the ability to motivate others by setting clear goals and expectations.
- X excellent communication, decision-making, and problem-solving skills by staying adaptable.
- T strong up-selling skills and the ability to maximise sales opportunities by staying up-to-date on products and promotions.
About Us:
- Our company is part of a global business with over 6,000 fuel and convenience sites across Europe and the US.
- We've focused on delivering modern retail experiences since launching in Australia in 2019 by combining fuel, fresh food, coffee, and convenience with exceptional service.
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