Customer Relationship Officer

4 days ago

Melbourne, Victoria, Australia beBeePersonalBanking Full time $60,000 - $85,000
Customer Relationship Officer Role

In this dynamic position, you will deliver an exceptional experience by meeting customers' end-to-end banking needs. As a Customer Relationship Officer, your primary responsibility is to build and maintain strong relationships with customers, providing them with personalized solutions that meet their financial goals.

Key Responsibilities:
  • Develop expert understanding of customers' current and future goals, designing solutions that meet their needs, objectives, and interests
  • Deliver win-win solutions for the bank and our customers
  • Educate and support customers with their digital literacy and online banking needs
  • Guide customers through personalized lending solutions
Requirements:
  • Proven ability to achieve sales results through solutions that truly meet customer's needs
  • Confidence to communicate with new and existing customers face to face and over the phone
  • The ability to quickly build relationships and rapport with customers and colleagues
  • Eagerness to understand and share what makes our bank different
  • Drive for collaboration - mateship is crucial for us to work together and achieve our goals
Benefits:
  • A permanent, full-time position located in Ivanhoe East, Victoria
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • The chance to make a real difference in people's lives
About Us:

We are a Community Bank branch dedicated to promoting local growth and nurturing meaningful relationships with our customers. Our team is passionate about delivering exceptional service and building strong relationships with our community.

Contact Information:

Please submit your application to apply for this role. We look forward to hearing from you.

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