Retail Operations Leader

2 days ago

Sunshine Coast Regional District, Australia beBeeLeadership Full time $110,000 - $130,000

Job Overview

This is an exceptional opportunity to lead a high-performing team in a retail environment. As the Store Manager, you will play a key role in launching and driving the success of our new store.

You will be responsible for building and leading a team, overseeing daily operations, and fostering a culture of growth, teamwork, and exceptional customer service.

This position offers a unique chance to make your mark from day one and ensure the store operates to high standards in safety, compliance, and customer engagement.

Key Responsibilities

  • Safety and Compliance
  • Enforce workplace safety protocols and ensure compliance with Occupational Health & Safety (OH&S) regulations.
  • Conduct regular risk assessments, safety training, and incident reporting.
  • Ensure the store operates within legal and company policy frameworks.

Performance Management

  • Develop and manage store budgets, focusing on sales growth and profitability.
  • Monitor financial performance, control expenses, and optimize efficiency.
  • Develop and execute sales strategies to achieve store targets.

Customer Service and Staffing

  • Ensure exceptional customer service standards are consistently met.
  • Plan and manage staffing schedules, recruitment, training, and retention.
  • Lead, mentor, and develop a high-performing team in line with company values.

Inventory and Merchandising

  • Oversee stock control, inventory management, and merchandising.
  • Ensure compliance with pricing, promotions, and visual merchandising standards.

Qualifications & Competencies

  • Diploma or higher qualification preferred.
  • Minimum 1 year of experience in a store management role (retail background highly regarded).
  • Strong leadership, problem-solving, and customer service skills.
  • Excellent communication, time management, and organisational abilities.
  • Proficient in computer systems and adaptable to change management.

We offer a supportive, collaborative, and dynamic work environment. Full training and ongoing development opportunities are also available.

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