Lead Retail Manager

5 days ago


North Ryde, New South Wales, Australia Frontline Recruitment Full time
Role Overview

We are seeking a highly motivated and experienced Lead Retail Manager to join our team at Frontline Recruitment. As a key member of our retail sales team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a dynamic team of retail professionals.

About the Role

This is a fantastic opportunity to develop your leadership skills and take on a key role in our business. You will be responsible for managing the day-to-day operations of our tool sales store, including stock management, customer service, and team leadership.

Key Responsibilities:
  • Team Leadership: Assist in leading, training, and motivating the store team to deliver excellent customer service and achieve sales targets.
  • Sales and Customer Service: Engage with customers to understand their needs, provide expert product advice, and ensure they leave satisfied.
  • Stock Management: Oversee inventory levels, assist with stock ordering, and ensure the store is always well-stocked and well-presented.
  • Operational Support: Help manage the daily operations of the store, including opening/closing, cash handling, and ensuring store policies and procedures are followed.
Requirements

To succeed in this role, you will need:

  • Retail Experience: Previous experience in a retail or customer-facing role, ideally within the tools or hardware industry.
  • Leadership Skills: Ability to inspire and lead a team, with a hands-on approach to problem-solving.
  • Sales-Driven: A passion for delivering excellent customer service and driving sales performance.
  • Organisational Skills: Strong multitasking abilities, with great attention to detail and time management.
Benefits

In return, we offer:

  • Competitive Salary: A package designed to reward your experience and contributions to the team.
  • Career Growth Opportunities: We are committed to promoting from within, and this role offers a clear path to becoming a Store Manager.
  • Supportive Work Environment: Be part of a collaborative and supportive team, with a strong focus on professional development.
Location

This role is based in Castle Hill, NSW, offering easy access to public transport and ample parking facilities.


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