Customer Service Representative
3 days ago
Job Title: Customer Service Representative
About the RoleWe are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for clients and provide exceptional service to ensure their needs are met.
Key Responsibilities:- Respond to client inquiries via phone, email, and in-person
- Provide accurate information and resolve issues in a timely manner
- Assist clients with online lodgement and other administrative tasks
- Maintain accurate records and database entries
- Collaborate with team members to achieve business objectives
We are looking for a candidate with excellent communication and interpersonal skills, who is able to work effectively in a fast-paced environment. The ideal candidate will have previous experience in customer service or a related field, and possess strong problem-solving and organizational skills.
The successful candidate will also have:
- A proven track record of providing exceptional customer service
- Strong computer skills, including proficiency in Microsoft Office and database applications
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Flexibility and adaptability in a dynamic environment
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Sydney, New South Wales, Australia Joseph Joseph Ltd Full timeCustomer Service Representative - AustraliaJoin to apply for the Customer Service Representative - Australia role at Joseph Joseph LtdCustomer Service Representative - AustraliaJoin to apply for the Customer Service Representative - Australia role at Joseph Joseph LtdDirect message the job poster from Joseph Joseph LtdAt Joseph Joseph we love solving...
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