Food and Beverage Team Lead

2 weeks ago


Docklands, Victoria, Australia Marriott Full time

About the Role:

We are seeking a highly motivated and experienced Food and Beverage Supervisor to join our team at Marriott Hotels. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our food and beverage outlets.

Key Responsibilities:

  • Supervise and coordinate the activities of the food and beverage team to ensure seamless service delivery.
  • Monitor and maintain high standards of customer service, ensuring that every guest has a memorable experience.
  • Assist with the recruitment, training, and development of team members to ensure they have the skills and knowledge required to deliver exceptional service.
  • Collaborate with the kitchen and bar teams to ensure efficient service delivery and minimize wait times.
  • Conduct regular quality checks to ensure that food and beverage standards are met.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Work closely with the hotel's management team to achieve business objectives and improve operational efficiency.

About You:

We are looking for a highly motivated and experienced individual who is passionate about delivering exceptional customer service. You will have a proven track record of success in a similar role and possess excellent communication and leadership skills. You will be a team player who is able to work effectively in a fast-paced environment and adapt to changing circumstances.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • Access to exclusive staff discounts and perks.
  • A chance to work with a global hospitality brand and be part of a team that is passionate about delivering exceptional customer service.

How to Apply:

If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter, to [insert contact information].



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