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ICT Services Specialist
2 weeks ago
The role is pivotal in delivering effective ICT support and service coordination at the St Catherine campus. We are seeking a dedicated ICT professional to join our team.
This position involves providing timely and effective ICT support to staff and students, troubleshooting and resolving technical issues across a range of devices and systems, maintaining campus ICT hardware and devices, assisting with device management, liaising with the ICT Manager and other ICT staff, and maintaining accurate records.
Requirements:- Demonstrated experience providing ICT support in a school or similar environment.
- Proven skills in diagnosing and resolving technical issues across a range of devices and systems.
- Good organisational skills with the ability to prioritise tasks and manage time effectively.
- Strong interpersonal and communication skills for engaging with staff, students, and service providers.
- Working knowledge of ICT infrastructure, applications, and device management.
- Ability to work independently and collaboratively within a team environment.
- Eligibility to obtain a Police Clearance and Working with Children Check.
- Relevant ICT qualifications are highly regarded.
We are looking for an individual who can provide exceptional customer service, be proactive in identifying solutions to technical problems, and demonstrate a strong commitment to ongoing learning and development.
