Team Member

3 weeks ago


Melbourne, Victoria, Australia The Reject Shop Full time

About The Reject Shop

The Reject Shop is a leading Australian retailer offering a wide range of products at affordable prices. We are committed to providing exceptional customer service and creating a fun and dynamic work environment.

Job Summary

We are seeking a motivated and customer-focused Team Member to join our team. As a Team Member, you will be responsible for assisting customers, maintaining store operations, and promoting our products and services.

Key Responsibilities

  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
    • Assist customers in finding products and answering questions about our products and services.
  • Store Operations
    • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
    • Restock shelves, process transactions, and perform other tasks as required to maintain efficient store operations.
  • Product Promotion
    • Promote our products and services to customers, highlighting their features and benefits.
    • Participate in visual merchandising and display activities to create an attractive and engaging store environment.

Requirements

  • Customer Focus
    • A genuine passion for providing exceptional customer service, with a friendly and approachable manner.
  • Teamwork
    • Ability to work collaboratively as part of a team, supporting and assisting colleagues when needed.
  • Adaptability
    • Ability to thrive in a fast-paced retail environment, handling multiple tasks, adapting to changing priorities, and keeping things simple.
  • Flexibility
    • Willingness to work a flexible schedule, including weekends, evenings, and holidays, as required by the needs of the business.

What We Offer

  • Opportunities for Growth
    • Opportunities to develop a rewarding career, with pathways into Store Management and Regional Management.
  • Employee Benefits
    • Wage Stream – Early access to your pay.
    • 100% Australian-owned and operated company.
    • 360 Stores Nationally.
    • Opportunities for further learning and career growth.
    • Warm, friendly, and supportive work environment.
    • Passionate and knowledgeable team.
    • To work with an established national company where your hard work is recognised.
    • A fun and fast-paced working environment where every day is different.
    • Varying shifts across the weekdays, weekends, and extended trade periods.
    • A team member discount.


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