Instructional Design Specialist

3 days ago

Sydney, New South Wales, Australia beBeeDigitalAdoption Full time $110,000 - $130,000
Job Title: Instructional Design Specialist

A leading provider of Aged Care services is seeking a highly experienced and technical-minded expert to introduce the Digital Adoption Platform (DAP) and lead its implementation and integration. The goal is to provide in-app guidance and drive user adoption and efficiency.



The successful candidate will have the opportunity to combine their understanding of learning and development, instructional design, and project management with the implementation and configuration of the Digital Adoption Platform (DAP). They will be responsible for leading the end-to-end implementation across enterprise systems, designing and deploying in-app support features, ensuring compliance with accessibility standards, and supporting ERP rollout phases.



Key Responsibilities:

  • Leading the end-to-end implementation of the DAP across enterprise systems
  • Designing and deploying in-app support features such as walkthroughs, tooltips, smart prompts, and guided workflows
  • Ensuring compliance with accessibility standards and security policies
  • Supporting ERP rollout phases by embedding training at the point of need and reducing reliance on traditional classroom or eLearning formats
  • Maintaining instructional design artefacts including scenario-based tutorials, process guides, and role-specific learning modules
  • Aligning DAP content with policies, compliance, and change management initiatives
  • Monitoring platform analytics to assess engagement, completion, and challenges
  • Championing digital literacy and self-service enablement across the organisation

Benefits:

  • Opportunity to combine expertise in learning and development, instructional design, and project management
  • Chance to work on the implementation and configuration of the Digital Adoption Platform (DAP)
  • Leadership opportunities in the end-to-end implementation across enterprise systems
  • Professional growth and development in instructional design and technology
  • Collaborative working environment with experienced professionals

Requirements:

  • Extensive experience in learning and development, instructional design, and project management
  • Strong technical skills in the implementation and configuration of the Digital Adoption Platform (DAP)
  • Ability to lead cross-functional teams and ensure compliance with accessibility standards
  • Excellent communication and interpersonal skills
  • Bachelor's degree in Education, Learning and Development, or related field

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