Technology Systems Administrator

2 weeks ago

Sydney, New South Wales, Australia beBeeTechnical Full time $75,000 - $115,000

We are seeking an IT Support Analyst to join our growing IT Division. This is an entry level role with unlimited learning opportunities across all of our technology systems.

The successful candidate will enjoy building relationships with internal and external stakeholders and aspire to become a key point of contact for the broader business.

To be successful in this role, you will not just be responsible for providing PC and network troubleshooting support but also focus on the customer service and user experience of our 250 users across multiple sites.

Key responsibilities include:

  • Providing customer focused technical support to users
  • Troubleshoot and resolve users IT issues, including escalating and liaising with third party vendors when required
  • Creating and managing all new user accounts in Active Directory and various third party systems
  • Installation and configuration of computer hardware, software, operating systems, networks, printers, scanners - and anything that comes across our desk
  • Perform network and server maintenance and health check tasks
  • Maintain documentation of systems, networks, and backups
  • Provide training and demonstrations to internal stakeholders, if required

Required skills and qualifications include:

Relevant tertiary qualifications such as Certificate IV in Information Technology or an IT degree
Excellent technical knowledge of desktop and network platforms, with working technical knowledge of current network protocols, operating systems, and standards (Microsoft Windows Desktop/Server/ Active Directory/O365)
Strong problem-solving skills and customer-service approach

This is an exciting opportunity for someone looking to launch their career in IT. You will have access to ongoing training and development, and will be supported by a collaborative and social team.

We believe in 'Changing Lives' across everything we do. We offer flexible work arrangements, social events, international alliances, and big learning and career opportunities. If you are passionate about technology and want to make a difference, please apply now.

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